September 26, 2013
Dear Valued Customer:
We are proud to announce that Supreme Energy, Inc. has acquired Pro Energy Partners’ Florida business and will be your natural gas commodity supplier. All transactions and correspondence will transition from Pro Energy Partners to Supreme Energy in the next few weeks.
What you need to know:
- All terms and conditions of all agreements will be honored.
- In the coming weeks, your Pro Energy bill will change to a Supreme Energy labeled bill. Please be on the lookout for both company names during this brief transition period. Your billing cycle, the structure of your price and payment method will stay the same as well as any automatically scheduled payments via your credit card. The current billing format and payment remittance process will be changing. Those who use online bill pay through their individual financial institutions should update their remittance information once you receive your first Supreme Energy labeled bill in the mail.
- For any questions related to your account including any billing or contract inquires, you will now contact Supreme Energy 24/7/365 at 1-800-832-7090 (and dial extension 6) to reach your dedicated customer service representative. ¿Hablas español? Tenemos representantes que hablan español para servicio al cliente al mismo numero de telefono.
- Supreme Energy is a trusted, full service energy provider that has been in continuous operation since 1921. We offer flexible, money-saving plans to meet your specific natural gas needs and goals.
We are privileged with the opportunity to serve you and look forward to showcasing our over 90 years of experience as a premier full service energy provider. We pride ourselves on delivering superior customer service and we strive each and every day to exceed your expectations. Thank you for your business and we look forward to serving you for many years to come!
Deborah Fineman Jarrett Rogers
Supreme Energy, Inc. Pro Energy Partners